Core Banking System (CBS) Manager

About the role

The Core Banking System (CBS) Manager will lead the customization, testing and rollout of CBS software enhancements for the Bank of Bhutan. The role combines project management, technical support and disaster‑recovery responsibilities to ensure continuous, reliable banking operations.

Key responsibilities

• Coordinate customization requests and software patches with the CBS vendor, ensuring thorough regression testing before production deployment.
• Monitor project milestones, prepare UAT reports, and manage training content and rollout plans for branch users.
• Provide technical support for TCS BaNCS integration with other banking products and manage configuration, updates and upgrades of the core banking system.
• Oversee integration of CBS with interconnected applications, gather business requirements, and document procedures.
• Develop and maintain the IT Disaster Recovery Plan, guaranteeing CBS availability on the recovery site.
• Produce management information reports and dashboards, and manage service level agreements with application service providers.

Required profile

• Bachelor’s degree with at least 7 years of relevant experience.
• Candidate must be no older than 57 years on the last working day of the application period.
• Proven ability to manage budgets, training programs and cross‑functional project teams.

Required skills

• Hands‑on experience with TCS BaNCS Core Banking platform.
• Strong knowledge of Core Banking System configuration, patching, and upgrade processes.